Privacy Policy for Lava Products USA
At Lava Products USA, we value the privacy and security of our customers and visitors. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your data. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment details when you make a purchase or inquire about our products.
Usage Data: We may collect information on how you access and use our website, including your IP address, browser type, and device information. This data helps us improve our services and enhance user experience.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and improve user experience. You can configure your browser settings to reject cookies, but some features of our website may not function properly without them.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To process and fulfill your orders
To improve our products, services, and website functionality
To send promotional content and updates (with your consent)
To respond to inquiries or customer support requests
To comply with legal obligations and enforce our Terms of Service
To personalize your experience and provide relevant product recommendations
3. How We Protect Your Information
Lava Products USA takes the security of your personal information seriously. We implement a variety of technical and organizational measures to ensure the confidentiality and integrity of your data. However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers for the following purposes:
Payment processing (such as credit card processors)
Shipping and delivery
Marketing and email communication services
Website analytics and optimization
These third parties are contractually obligated to protect your information and may only use it for the specific purposes for which it was shared.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: You have the right to request a copy of the personal data we hold about you.
Correction: You have the right to request corrections to any inaccurate or incomplete data.
Deletion: You have the right to request the deletion of your personal data, subject to certain legal obligations.
Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.
6. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information from a child, please contact us immediately so that we can delete such data.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Lava Products USA
5432 N River Rd, Rogue River, OR 97537
Email: [email protected]
Phone: 901-336-3399